Exclusive Furniture Reviews
(Rated by 15 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.3
Base on 15 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.5
- Customer Service4.5
- Shipping & Delivery4.9
- Good Value4.7
- Return Policy4.5
Recent Customer Reviews (15)
Grégoire Méthot
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Jackson Lambrick
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Jessica Leibius
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Sebastian Holden
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Mario Lemann
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Scarlett Field
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Denise LeBatelier
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Eyrún Pétursdóttir
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Sybil Stewart
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Aymon Bussière
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Exclusive Furniture Pros & Cons
Pros
1
Quality Furniture: Exclusive Furniture offers high-quality beds, sofas, and stylish home furnishings.
2
Competitive Prices: The store provides furniture at competitive prices, making it an attractive option for customers.
3
Aggressive Expansion: The company is expanding rapidly, with plans to open new stores and increase its annual sales.
4
Relaxed Shopping Environment: Exclusive Furniture creates a relaxed and friendly shopping environment, which contributes to its high repeat customer and referral base.
5
No Returns or Exchanges: The store has a no returns or exchanges policy, ensuring that all sales are final.
6
Brand-New Merchandise: Exclusive Furniture sells only brand-new merchandise, ensuring customers receive fresh and quality products.
7
Sofa Quality: Some customers have reported satisfaction with the quality of the sofas.
8
Customer Service: A few reviewers have mentioned positive interactions with specific sales representatives, such as Damien and Paul.
CONS
1
Connection Issues: There are currently connection issues between Cloudflare and the origin web server, preventing access to the website.
2
Poor Customer Service: Many customers have reported bad experiences with customer service, including being lied to, persistent lack of care for customer concerns, and rude sales managers.
3
Delivery Issues: There have been numerous complaints about delayed deliveries, with some orders taking months to arrive and others being delivered incorrectly.
4
Warranty Issues: Customers have expressed dissatisfaction with the warranty policy, citing difficulties in getting repairs or replacements and feeling that the warranty is a scam.
5
Low Quality at High Price: Some reviewers have noted that the furniture is of low quality and overpriced, with a no-return policy that demonstrates the company's lack of confidence in their products.
6
Unethical Sales Practices: There have been reports of misleading advertising and unethical sales practices, including selling refurbished furniture as new and failing to honor promises.
Exclusive Furniture Features and Benefits
Features
Quality Furniture
Exclusive Furniture offers high-quality beds, sofas, and stylish home furnishings.
Competitive Prices
The store provides furniture at competitive prices, making it an attractive option for customers.
Aggressive Expansion
The company is expanding rapidly, with plans to open new stores and increase its annual sales.
Relaxed Shopping Environment
Exclusive Furniture creates a relaxed and friendly shopping environment, which contributes to its high repeat customer and referral base.
Brand-New Merchandise
Exclusive Furniture sells only brand-new merchandise, ensuring customers receive fresh and quality products.
Promotions and Discounts
The company frequently runs promotions to attract new customers and offer discounts to those who pay cash.
Affordable Prices
Exclusive Furniture offers affordable prices on their products, including bedroom sets and living room furniture sets.
Special Offers
Exclusive Furniture provides special offers on their products, including bedroom sets and living room furniture sets.
Sofa Quality
Some customers have reported satisfaction with the quality of the sofas.
Customer Service
A few reviewers have mentioned positive interactions with specific sales representatives.